About Us

Waypoint Homes is the leader in providing high quality, single-family rental homes. The modern real estate company owns and operates more than 30,000 homes in 10 states across the United States.

At Waypoint, we pride ourselves on providing our residents with stability and peace of mind. We believe renting should be easy. We set ourselves apart, using simplified techniques, and innovative technology to provide reliable homes for our residents.

With over 10 years of experience in property management, customer service and technology, we bring to you and your family, quality homes and exceptional service. Waypoint welcomes you, to your home!

Our blog is your Resident Retreat! Here, you will find everything you need to know about the ins-and-outs of renting, fun entertaining ideas, important company news, mouthwatering recipes, and DIY projects. At Waypoint Homes, we have all kinds of tips and tricks to help you rent easy and live well.

Meet the Authors

Katie | Director of MarketingKatie Hyman

Katie is a director of magic, idea producer and crazy dog lady known for her outrageous laugh and tall stature. Here’s a brief history of who I am, what I do and why we should be friends. I am a 2nd generation, could be considered a 3rd generation, Arizona native, aka a rare breed of humans. I have lived in Arizona 93.33% of my life, went to the University of Arizona (GO WILDCATS!!!), and did a brief stint in Chicago. Yay, I know what you are thinking, “An Arizona native moving to Chicago, she must be cray-cray!” In Chicago, I started my fantastic career in Property Management, which ultimately led me to my current job, as the Director of Marketing at Waypoint Homes. Love my job. I come to work each day because my two teams are AMAZ-balls! Now to the good stuff; why you should be friends with me. I’m obsessed with food and wine, sometimes I like dogs more than my fellow humans, and I promise to make you laugh all the time. I laugh at everything; I mean everything. The giggle and frequent snorts will get you every time. I promise!


Lauren | Marketing Manager

Lauren is an avid concertgoer, speaks fluent sarcasm, and constantly covered in puggle fur.  As the Marketing Manager, she shares her obsessive organization skills and love of marketing with her team to help create the ultimate relationship between Waypoint and its residents.  Lauren hopes to one day travel abroad and experience other cultures.



Deidra | Marketing Coordinator

Meet Deidra. Our Marketing Coordinator at Waypoint Homes. With a background in Journalism and Public Relations, Deidra enjoys creating informative and relatable pieces for our Waypoint family and residents. Food, more food and fros are a few of the obsessions she admits to. When she’s not drafting the next blog story, you can guarantee she’ll be watching Guiliana Rancic on E! News, dreaming up her fast and fabulous life next to the Kardashian clan. The big family lover likes to run, busy herself with friends, and squeeze in time for multiple travel ventures.



Taylor | Communications Coordinator

Taylor is a writer, creator, traveler, and lover of all things aesthetic. She likes her adjectives strong and her coffee stronger. A graduate of Arizona State University, Taylor brings her passion for learning and creating to the workplace on a daily basis. When she’s not writing or planning her next world adventure, you can find Taylor exploring urban Phoenix in search of caffeine, locals eats, and great beer.



Sylvia | Content Editor

Sylvia is the new Content Editor at Waypoint Homes. Her passion for communications began in middle school where she would create and upload slideshows to YouTube. Sylvia loves to travel, eat Spanish food and dancing! Sylvia hopes to use all of her vacation time on planning new trips, visiting new countries and creating new experiences. When she is not doing all of the many activities above you can find her with her friends or hiking a mountain.



Casey | Online Reputation Coordinator

Casey is the Online Reputation Coordinator and has a background in social media and marketing communications. She has lived all over the west coast, in Northern California, Oregon and Arizona. She is an animal lover, Disney nerd and Beatles fanatic. Though Casey is an Arizona State alum, she is a huge Oregon Ducks and Michigan Wolverines fan. You can find her on any weekend during the fall watching every football game possible.



Anna Rosenberg

Anna | Former Content Editor

Anna Rosenberg is a content editor at Colony American Homes. After discovering Pinterest and a love for cooking, the Arizona native started blogging as a way to share her recipes with friends and family. Since then, she has had the opportunity to turn her passion for writing into a career with Colony American Homes. She loves reaching out to residents and other blog visitors as a way to make them feel like they are part of the Colony American Homes community. Some of Anna’s favorite things include rich coffee, jamming to Taylor Swift, creative cooking, hiking (in the cooler AZ winter weather, that is), playing with her dog Bryan, Netflix marathons of Gilmore Girls, and of course, blogging!


Mackenzie Perino

Mackenzie | Former Marketing Manager

Mackenzie wants to live in a world where cheesecake is abundant, roller blades are still cool and Ellen DeGenerous is her best friend. As the Marketing Manager for CAH, she’s brings a wealth of experience stemming from years at an ad agency and degrees in both advertising and public relations. Born & raised in Colorado, Mackenzie has spent time living in California, Arizona, New York & Barcelona and has traveled to over 20 other countries. When she’s not managing an amazing team, and brainstorming ways to make our residents lives easier, you can find her at a country music festival, traveling, or baking and crafting (#glitterobsessed).

28 comments on “About Us”

  1. waypointhomes

    Hello Emanuel,

    Thanks so much for reaching out to us. Please feel free to reach out to our Corporate office at 855 224 5484. They will be happy to assist.

    Thank you!

    Waypoint Homes.

  2. waypointhomes

    Hi Ray,

    Thank you for making us aware. We are happy to have a representative reach out to you to discuss further. We do need your property address in order to pull up your account. We do not wish for you to put personal information in this forum, so please go ahead and send this over to [email protected]. We will be able to assist!

    Thank you.

    Waypoint Homes.

  3. waypointhomes

    Hi Jacquelyn,

    Thanks so much for your inquiry! For specifics regarding this lease and buyout option, I would recommend you reach out to your local office as they will be able to answer any questions you may have about your home. You can find the contact information listed on our website at waypointhomes.com.

    Thank you!

    Waypoint Homes.

  4. waypointhomes

    Hi Kathy,

    I am happy to get this reviewed for you. Can you please send us an email with this information and include your property address as well? This way we can look up the account information.

    Thank you!

    Waypoint Homes.

  5. Carlos Ortiz

    Hello DeReese!
    I have the same issue and still waiting for my deposit of $1820 when the move out inspection was conducted on May 12th, everything went great, the inspector said that for what he had seen I owed anything and that I would have my deposit back with 3 business weeks (15 days I assume plus or minus). It is already June 27 and after a dozen calls they still don’t know. I talked to one person and told me that I was supposed to receive it last Monday, June 20th, that somebody will call me and the same this past Friday, and nothing, not a call not a deposit return! The local manager seems to be avoiding people because i was still waiting for her call this past Friday and as of this morning nothing, a conference call was the reason. I am getting close to do the same, call my lawyer.

  6. Garrett & Angela Martin

    You won’t….They all disappear once you sign a lease and they don’t honor their agreements. People needs to be aware of how horrible this company really is. Their website is so misleading.

  7. waypointhomes

    Hello Pamela,

    I sincerely apologize for the inconvenience. I have submitted this request to our property management team so they may look into this ASAP.

    Thank you,

    Waypoint Homes.

    • Pamela Lewis

      9 days after my move in date I finally received the refrigerator I am now asking to be reimbursed for all of my groceries that were lost, my groceries would not keep on daily bags of ice for nine days.

  8. waypointhomes


    Thank you for your inquiry. We do accept housing vouchers.Please head over to waypointhomes.com and apply for any one of our available properties in Chicago. The leasing consultant assigned will take over and assist with additional information.

    Thank you,

    Waypoint Homes.

  9. waypointhomes


    I am very sorry for this delay. We are happy to help. I have sent this request over to the Dallas property manager so they will be able to promptly assist.

    Thank you,

    Waypoint Homes.

  10. waypointhomes

    Hello Allen,

    Thank you for letting us know. I apologize for the inconvenience this is causing you. As long as you have sent your information over to our [email protected] address, the property manager will be informed and will be able to reach out. You are also able to call in or visit our local office to address this. If you have questions on which local office you will need to look into, please call our corporate office at 855- 224-5484.

    Thank you,

    Waypoint Homes

  11. waypointhomes

    Hello Branson,

    I escalated this issue to our construction department for you. I apologize for the inconvenience.

    Thank you,

    Waypoint Homes.

  12. waypointhomes


    I sincerely apologize for this issue. We are working to resolve account issues. I can go ahead and send this to our property manager.If you feel comfortable, can you please provide your first and last name so we can look you up your account. I want to ensure we are sending this to the correct property manager.

    Thank you,

    Waypoint Homes

  13. waypointhomes

    Hi Lisa,

    I sincerely apologize for the delay. We would love to get your questions addressed. Can you please let me know where your local office is located and I can send this over so you may receive a response? If you would like, please go ahead and email your property address to [email protected] and include this issue in the message so we may get this taken care of for you.

    Thank you.

Comments are closed.